Terms of Service · homegrown

1. What homegrown is; and is not

homegrown is a software layer for Kentucky's medical cannabis program under KRS Chapter 218B. We publish education, we show information supplied by licensed operators, and we let a patient send an order request to a licensed dispensary.

homegrown is not a cannabis operator. We do not sell, ship, dispense, or distribute cannabis. We do not take your money for cannabis. We do not set or discount product prices. We do not hold, own, or direct inventory. We do not employ, contract, or dispatch couriers.

2. Merchant of record

The licensed dispensary is the merchant of record on every transaction, always. Your purchase contract is with that dispensary, not with homegrown. Payment is collected by the dispensary under its own terms. Your payment card is never presented to, processed by, or stored by homegrown. Refunds, product disputes, and purchase-limit questions are handled by the dispensary.

3. Order requests are requests, not purchases

Submitting a request through homegrown does not create a sale and does not reserve product.
An employee of the licensed dispensary must affirmatively accept the request, verify your medical card, and complete the statutory purchase-limit check before anything is committed.
The dispensary may decline any request for any lawful reason.
The dispensary chooses the fulfillment mode: in-store pickup or dispensary-operated delivery. Under 915 KAR 1:080, delivery is performed by badged dispensary employees in unmarked, GPS-tracked vehicles. Third-party couriers are prohibited, and homegrown never acts as one.

4. Prices and product information

Prices, availability, potency, and product descriptions are supplied by the licensed operator and displayed as posted by that store, with the time we received them. homegrown does not set, negotiate, mark up, or discount any price, and displayed information may be delayed or inaccurate. The price and terms at the point of sale; the dispensary's; control.

5. Eligibility and accounts

You must be at least 21 and a Kentucky resident to create an account.
During the pilot, accounts are invite-only.
You are responsible for keeping your credentials secure. One account per person.
Patient verification submissions must be truthful. Falsification is grounds for termination.

6. Acceptable use

No diversion, resale, or transactions outside licensed Kentucky dispensaries.
No medical advice. Content is educational; consult a Kentucky-authorized practitioner.
No harassment, hate speech, doxxing, scraping, or automated abuse of the platform.
No content that infringes intellectual property or violates law.

7. User content

You retain ownership of content you submit. You grant homegrown a non-exclusive, worldwide, royalty-free license to host, display, and distribute it on the platform for the purpose of operating and improving homegrown. We may remove content that violates these Terms. We do not remove a legitimate patient report because an operator asked us to; see our Neutrality Policy.

8. Neutrality

Placement and ranking on homegrown are never for sale. Sponsorship may exist only as clearly labeled content, never as placement. The full published policy is at /neutrality and is incorporated into these Terms.

9. Terms for licensees

Licensees are charged a flat monthly software subscription per location and, optionally, a flat technology fee per order, invoiced in arrears by ACH. homegrown never charges a percentage of cannabis sales. Licensees are solely responsible for their own regulatory compliance, including verification, purchase limits, seed-to-sale reporting, staffing, vehicles, and recordkeeping.

10. No compliance warranty

homegrown provides software tools, not legal, regulatory, or compliance advice, and makes no warranty that use of the platform results in compliance with KRS Chapter 218B, 915 KAR, or any other law. Any manifest, routing, limit, or reporting feature is advisory only. The licensee remains solely responsible for every regulated decision, and must independently verify it. The platform is provided "as is" without warranties of any kind.

11. Limitation of liability

To the maximum extent permitted by law, homegrown is not liable for indirect, incidental, consequential, or punitive damages, or any loss of data or profits, arising out of use of the platform. Total liability for any claim shall not exceed one hundred U.S. dollars (US$100) or, for a paying licensee, the fees paid in the three months before the claim, whichever is greater.

12. Termination and deletion

You may stop using homegrown at any time. You can delete your account and associated personal data from your account settings, or by writing to privacy@homegrownky.com. We may suspend or terminate accounts that violate these Terms or applicable law.

13. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflicts of law principles. Venue for any dispute lies in the state or federal courts located in Fayette County, Kentucky.

14. Changes

We may modify these Terms. Material changes will be announced in-app or by email at least 7 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Questions: legal@homegrownky.com.